End User License Agreement

1. What the app is

The app investigates unexpected movement in your operational margin. It reads data from your Clover account and, if you connect it, your QuickBooks Online company, computes a weekly margin bridge, and — when the movement is material and your data supports it — shows the verified operational contributors together with their evidence and an explicitly stated unexplained remainder.

2. License and account

We grant you a limited, non-exclusive, non-transferable right to use the app for your own business during your subscription. You sign in through your Clover account; you are responsible for who in your organisation has access to that account and therefore to the app.

3. Fees and trial

The subscription fee and any free-trial period are those shown on the app’s Clover App Market listing, and are billed and collected by Clover under your agreement with Clover. If your subscription lapses, we may suspend the production of new findings until it is restored; your data is handled as described in the Privacy Policy below.

4. Read-only

The app reads from Clover and QuickBooks Online; it does not create, change or delete records in either system. Nothing the app shows you modifies your point of sale or your books.

5. Findings are investigative, not advice

• The margin figure the app computes is an operational margin proxy built from your Clover sales data and the item costs available to it. It is not your accounting gross profit, and it does not capture movement outside Clover such as rent, labour or supplier invoices.
• Findings are starting points for your own inspection. They state what portion of a movement the evidence explains and what remains unexplained; they are not a guarantee that the named contributors are the full story.
• The app provides no accounting, tax or legal advice. Your books in QuickBooks Online, as maintained by you and your accountant, remain the system of record.

6. No personal attribution

Where the app shows that activity concentrates on a staff account, that statement describes where value is concentrated, not who is responsible. Order ownership is not proof of responsibility. You agree not to treat the app’s output, by itself, as grounds for disciplinary or employment decisions; verify independently before acting on anything that concerns a person.

7. Your data

How the app reads, stores, protects, and deletes data is described in the Privacy Policy, which forms part of this Agreement. You represent that you are entitled to grant the app the access to your Clover merchant account that you connect.

8. Acceptable use

You agree not to:

• resell, sublicense, or provide the app to third parties;
• reverse engineer, scrape, or probe the app or its infrastructure, except where such a restriction is unenforceable by law;
• use the app in violation of law or of your agreements with Fiserv, Inc. or Intuit Inc.;
• interfere with the app’s operation or attempt to access another merchant’s data.

9. Intellectual property

The app, including its software, design, and documentation, is and remains ours. Your business data is and remains yours. If you send us feedback, we may use it to improve the app without obligation to you.

10. Availability

We work to keep the app continuously available, but it depends on the Clover and QuickBooks Online platforms and may be interrupted by maintenance or events outside our control. Findings may be delayed when either platform is unavailable or returns stale data; the app’s Data health page shows the freshness it is working with.

11. Warranty disclaimer

The app is provided “as is” and “as available”, without warranties of any kind, express or implied, including merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that its results are complete or that the app will be uninterrupted or error-free.

12. Limitation of liability

To the maximum extent permitted by law: we are not liable for indirect, incidental, special, consequential, or punitive damages, or for lost profits, revenue, or data; and our total liability under this Agreement is capped at the subscription fees you paid for the app in the twelve months before the event giving rise to the claim. Nothing in this Agreement excludes liability that cannot be excluded by law, including liability for willful misconduct or gross negligence.

13. Term and termination

This Agreement runs while the app is installed. You may end it at any time by uninstalling the app. We may suspend or terminate your access if you materially breach this Agreement and do not cure the breach within a reasonable time after notice, or if a platform requires us to. On termination, data deletion follows the Privacy Policy (processing stops immediately; permanent deletion within 30 days). The sections on product rules, intellectual property, warranty, liability and governing law survive termination.

14. Governing law

This Agreement is governed by the laws of Japan, without regard to conflict-of-law rules. Disputes arising from it are subject to the exclusive jurisdiction of the Tokyo District Court in the first instance.

15. Changes to this Agreement

If we change this Agreement, we update this page and its version number before the change takes effect, and announce material changes to merchants with an active installation. Continued use after the effective date constitutes acceptance.

16. Contact

Questions about this Agreement: support@orumio.com.