Orumio — Invoice Control
Every ShipBob line,checked or flaggedbefore it hits the total.
Rate variances and duplicate lines no longer disappear into your ShipBob invoice total. Each variance is listed with its evidence, ready for your review.
For Shopify merchants who fulfill through ShipBob and want each invoice checked line by line.
What it does
Review fulfillment billing variances before they hit the total.
Checking each invoice line against your rate
A line billed at a different rate from the one you expect goes into the ShipBob invoice total unless someone reviews it.
Each line is checked against its confirmed rate, or listed as missing a rate or a Shopify match. Where they differ, a finding shows the billed amount, the expected amount and the variance.
Keeping duplicates and other channels out of your totals
A line billed twice for the same shipment, or a line for a sales channel other than your Shopify store, sits in the same invoice total as everything else.
A line that bills the same shipment again, for the same fee and amount, is flagged as a duplicate. Lines the app cannot attribute to your store are marked unknown or out of scope, never silently folded in.
You confirm the expected rates, start each audit yourself, and review every finding. Every decision about a finding is yours.
How it works
How it starts.
Connect ShipBob
Authorise read access to your invoices, billed lines and the order references needed to attribute them to your store.
Confirm your rates
The app observes what each fee type has been billing you and asks you to confirm the expected rate. Confirmation is yours; nothing is assumed from a contract.
Run an audit
Start an audit from the app. Findings are listed with their variance and review status, so you can work through them.
Trust
What you can rely on.
Evidence from your own records
Every finding carries its evidence, drawn from your own Shopify orders and your ShipBob records. Each piece is labelled with where it came from.
Past results stay as they were
A rate change creates a new version, and past audit results keep the version they were checked against. Historic findings are kept as computed, so a rerun on the same evidence gives the same result.
What Fulfillment Invoice Control deliberately does not do.
- It does not file disputes or contact your fulfillment provider on your behalf. It only ever reads from ShipBob’s API.
- It does not declare a confirmed overcharge.
- It does not replace your accounting. Findings are an operational check on billing, not a ledger.
- It stores no personal data. Customer names, email addresses, phone numbers and postal addresses are never asked for from Shopify, and never kept from ShipBob.
Who is behind it
Built and operated by Orumio.
Your data, documented
What the app reads, what it stores and for how long is written down in the Privacy Policy and the Data Processing Agreement.
What you agree to
There is no separate terms document. What the product does is described on this page and in the Privacy Policy, and the Data Processing Agreement is the agreement between us.
A person answers
Questions go to a real inbox and are answered by the person who builds the product. See Support. Orumio is at orumio.com.
Coming to the Shopify App Store.
Fulfillment Invoice Control is being prepared for the Shopify App Store. Write to us if you would like to know when it is available.
Contact support